AO "TERGAZ" REFINERY is privately owned and was incorporated in 2007 and specializes in crude oil refining, productions/supply and sales of petroleum and petrochemical products in one of the Russian regions and are in accordance of Russian Commercial code of conduct and the applicable laws of Russian Federation.
Thanks to the coordinated team of experienced staffs over the years and experts in the field of supply of petroleum and petrochemical products, AO "Tergaz" Refinery earned the trust of customers and reputation of a reliable partner, and always meet its obligations.
Among our regular customers not only aviation companies and gas stations that buy fuel from AO "TERGAZ" REFINERY, but also enterprises of agricultural sector, energy utilities and construction companies. All of them in a commercial agreement for a long time using our services.
AO "TERGAZ" REFINERY basic principles requires constant hard work, but at the same time allows to achieve the main objective – quality customer service, affordable crude oil prices and reliability of fuel supply.
We believe these factors are crucial for our business expansion of the company and meet the demand of our customers in the oil industry under difficult economic situation.
AO "TERGAZ" REFINERY supplies wholesale diesel fuel, en590, ago, wti, d6, lco, aviation kerosene jp54, jet a-1, gasoline, rebco, espo, fuel oil, petcoke, bitumen, naphtha and other petroleum & petrochemical products with a wide range of services related to delivering fuel directly for the needs of enterprises, construction companies, gas stations, aviation companies, re-sellers and industrial premises.
AO "TERGAZ" REFINERY is one of the fastest growing crude oil refinery in Russia with the sales of Bitumen, Mazut M100, Diesel Gasoil, Light Cycle Oil, ESPO, WTI, Jet Fuel, Petroleum Coke etc.
2009: Installation of additional custom built modules units to increase its refining productions
2010: The company operates a quality management system that meets the requirements of international standards ISO 9000. From June 2010 – Quality Management System is based on the process approach quality management.
2011-2012: Conducted a technical upgrading of primary oil processing ЭЛОУ-АВТ-2
2012– 2014: Installation of “Isomalk-2” technology gave the company the opportunity to organize the production of high grade fuels 4.
2014 - 2017: Installation on allocation of total xylenes introduced into operation extractive distillation process aromatics for the purpose of obtaining commercial benzene purity of at least 99.9% of the benzene fraction of 62-85 º C.
2018: Launched official website for global reach.
– Maintenance of Desalter Processing unit which removes such compounds as calcium, sodium and magnesium chlorides from Crude Oil.
– The modernization of the production unit of elemental sulfur, allowing an increase in the overall degree of conversion to 96%.
2019: installations of additional modules units which refines crude oil from 10, 760 to 77,650 per day additional 1,650 added to previous number.
2020: Maintenance of refinery modules units, which increases its performances
– Desalter processing units maintenance.
Our success depends on transaction success of the customers we do business with.
Our customer satisfaction rate is seen as a key performance indicator within our business and is often part of a Balanced Scorecard.
In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Customer satisfaction provides a leading indicator of consumer purchase intentions and loyalty.
Customer satisfaction data are among the most frequently collected indicators of market perceptions.
No successful transaction without trust. You will have to confide on us that we are giving our best to execute a transaction, and we also trust that you will do the same.
Relationships take work, and building trust is an important part of any relationship.
This is true, too, when it comes to suppliers and buyers.
Can you trust your suppliers to adhere to the terms of the contract?
What does it take to reach this level of trust?
Do we trust our supplier or do we carefully track their performance?
The answers are: A bit of three (3) of them.
You need to know that, Trust has to be earned. It will be better to give us a benefit of doubt to earm your trust and give you the best of service.
"I have tried to purchased Diesel Gasoil and Jet Fuel from many sellers/brokers/agencies only to be highly disappointed with the outcome, thankfully after all the time wasted, I found AO "Tergaz" Refinery unbelievably trustworthy to transact business with, if you think of doing business with AO "Tergaz" Refinery, i’d definitely recommend it."
The code of business conduct is also referred to as the code of ethics, in our company. It is a set of principles designed to guide workers to conduct themselves with honesty and integrity in all actions representing our company.
From safety to the environment to ethical business conduct, we do value integrity above all.
Integrity is our guiding principle in dealings with our customers, shareholders, business partners, employees and the general public.
AO "TERGAZ" REFINERY shall strive to be an honest and exemplary company driven by a fundamental adherence to ethical principles that go beyond mere compliance with laws to earn the true respect of all stakeholders and custoers at large.
© AO "TERGAZ" REFINERY 2020